Last Updated: November 27, 2025
Welcome to RichWP (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website at richwp.com (the “Site”) and any products, services, or content provided through it, including our WordPress plugins and themes (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.
1. Acceptance of Terms
Your use of the Services is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or purchase from the Site. You represent that you are at least 18 years old or have the legal capacity to enter into this agreement.
2. Description of Services
RichWP specializes in e-commerce solutions for WordPress, offering downloadable digital products such as plugins (e.g., GrowRich) and themes. These products enable privacy-first online selling, including downloads, subscriptions, and gated content. All products are provided as digital downloads and are subject to these Terms.
3. Purchases and Payments
To purchase products, you must provide accurate payment information and complete the transaction through our secure payment processor (currently Stripe). Prices are listed in USD (or equivalent) and are subject to change without notice. You are responsible for all taxes, fees, and duties applicable to your purchase.
Subscriptions automatically renew until cancelled. You may cancel anytime in your account settings or by emailing [email protected], and access to updates/support will continue until the end of the current billing period.
4. Refund Policy
Due to the nature of our downloadable digital products (e.g., plugins and themes), sales are generally final. However, we offer a 14-day refund window globally from the date of purchase to ensure fairness for all customers. If you’re considering a refund, we encourage you to contact [email protected] first. Felix is the expert behind RichWP and has helped thousands of customers get the best out of our products, often solving seemingly insurmountable problems and turning challenges into successes. Simply let us know within 14 days to request a refund. Refunds within 14 days are granted no questions asked; we’ll kindly ask for optional detailed feedback on your experience (e.g., specific issues with the product or compatibility), as it helps us improve our products and descriptions. Refunds will be processed promptly upon request, and your product license will be revoked, with access to updates and support terminated immediately. Please review product descriptions, demos, and compatibility requirements carefully before purchasing to minimize the need for refunds.
5. Intellectual Property
All content, products, and materials on the Site, including plugins, themes, code, designs, text, graphics, and logos, are the property of RichWP or our licensors and are protected by copyright, trademark, and other intellectual property laws. As a WordPress-focused company, our plugins and themes are fully licensed under the GNU General Public License (GPL), embracing the open-source spirit of WordPress. This grants you the full freedoms under the GPL to use, modify, and distribute the code. Upon purchase, you receive access to the GPL-licensed products for use on your personal or business websites, along with benefits like updates and support during your subscription. Non-code elements (e.g., premium designs, graphics, or proprietary assets) may carry additional creative commons or custom licenses with restrictions on commercial redistribution; please check individual product details for specifics. We celebrate the GPL community and encourage ethical use that respects creators while fostering innovation.
6. User Responsibilities
You agree to use the Services only for lawful purposes and in accordance with these Terms. You are solely responsible for your use of our products, including ensuring compatibility with your WordPress setup, themes, plugins, and hosting environment. You must comply with all applicable laws, including data protection regulations, and agree not to use our products for illegal activities or in violation of third-party rights. RichWP does not provide legal advice; you are responsible for your own compliance.
7. Disclaimer of Warranties
The Services and products are provided “AS IS” and “AS AVAILABLE,” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or free of viruses. You use our products at your own risk and under your own responsibility.
8. Limitation of Liability
To the fullest extent permitted by law, RichWP, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services or products, even if advised of the possibility of such damages. This includes, without limitation, loss of profits, data, use, goodwill, or other intangible losses. Our total liability to you shall not exceed the amount you paid for the product in question, except where prohibited by law. RichWP cannot be held liable in any way for any damages, losses, or issues resulting from your use of our products.
9. Indemnification
You agree to indemnify, defend, and hold harmless RichWP from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your use of the Services, violation of these Terms, or infringement of any third-party rights.
10. Force Majeure
We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
11. Governing Law and Dispute Resolution
These Terms shall be governed by the laws of Quebec, Canada, without regard to its conflict of law principles. Any disputes arising from these Terms or the Services shall be resolved exclusively in the courts located in Montreal, Quebec.
12. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Services after changes constitutes acceptance of the revised Terms.
13. Termination
We reserve the right to terminate or suspend your access to the Services at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.
14. Privacy Policy
Your use of the Services is also governed by our Privacy Policy. By using the Services, you consent to the collection and use of information as described therein.
15. Contact Us
If you have questions about these Terms, contact us at [email protected].
16. Severability
If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.